Viva Arcade FAQ

Find answers to common questions about playing HTML5 games on Viva Arcade by Viva Play.

General Information

What is Viva Arcade?

Viva Arcade is a free platform offering high-quality HTML5 games. Our mission at Viva Play is to provide a seamless gaming experience across all devices without the need for downloads or installations.

Is it free to play all games?

Yes, 100%. Every game in our catalog is free to access. We sustain the platform through non-intrusive advertisements to keep our services free for the community.

Do I need a Viva Play account?

While you can play as a guest, a Viva Play account allows you to track high scores, save game progress, and participate in global leaderboards.

Technical Support

The game is stuck on the loading screen. What now?

Loading issues are usually solved by:

• Hard refreshing your browser (Ctrl + F5).


• Clearing your browser cache.


• Checking if an AdBlocker is preventing the game script from executing.

Are the games compatible with mobile devices?

Yes, Viva Arcade is optimized for mobile. Most games feature native touch controls for iOS and Android browsers.

How do I enable Fullscreen mode?

Click the "Expand" icon located at the bottom right of the game frame. Note that some older games may not support native fullscreen on mobile browsers.

Why is there no sound in my game?

Ensure your device isn't on silent mode. Many browsers also block "Autoplay" audio; you may need to click inside the game window once to activate the sound.

Safety & Policy

Why is Viva Arcade blocked on my network?

Schools and workplaces often block domains categorized as "Games." If you cannot access the site, it is likely due to your local network administrator's firewalls.

How do I report a broken game?

If a game fails to load or has a bug, please use the "Report" link on the game page or contact Viva Play support directly.

Can I submit my own game to Viva Arcade?

Currently, Viva Arcade does not accept external game submissions. We curate our library internally to ensure the highest performance and safety standards.